Excerpt: Thriving on Chaos, Handbook for a Management Revolution, Tom Peters
Do it Right the First Time
Doing it right the first time means acknowledging that each job, routine, and system is a hotbed of endless opportunities for improvement.
The quest for constant improvement depends on:
- Acknowledging current failures.
- Making lots of fast failures as we constantly experiment with new ways of doing things.
To support speedy failure is not to support (or tolerate) sloppiness.
It is imperative to demand:
- Something be learned from each failure.
- That it be quickly followed with a new modification
Can’t Wait to Dot All the “I’s.”
The marketplace waits for no one. We can’t afford to wait until all the data is in, by then the window of opportunity is lost. We must trust instinct. The fastest way to get more answers is to test possible solutions.
